Global Knowledge

VMware Workspace ONE: Skills for Unified Endpoint Management

Par Global Knowledge


By the end of the course, you should be able to meet the following objectives:
• Identify and describe major components of the Workspace ONE solution
• Identify and describe the Workspace ONE UEM enterprise and productivity integration components
• Navigate the Workspace ONE UEM console
• Examine integrated components
• Explain integration of Workspace ONE UEM with directory services
• Create and explain environment group structures
• Outline enrollment and endpoint management methods for each endpoint platform
• Configure requirements for Workspace ONE UEM registration and endpoint enrollment
• Enroll and manage mobile devices and endpoints with the VMware Workspace ONE® Intelligence™ Hub
• Provision and secure applications
• Enable the unified application catalog
• Create and implement profiles and compliance policies
• Explain and issue device commands
• Manage email configurations
• Integrate with content resources and provision access
• Explain and analyze reporting and auditing
• Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
• Apply general troubleshooting techniques
• Implement unified endpoint management with Workspace ONE


1 Course Introduction
• Introductions and course logistics
• Course objectives

2 Introduction to Workspace ONE Unified Endpoint Management
• Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE
• Summarize basic implementation of Workspace ONE UEM
• Investigate Modern Windows Management with Workspace ONE UEM

3 Workspace ONE UEM Console
• Outline features of the Workspace ONE UEM Console
• Navigate the Workspace ONE UEM Console

4 Workspace ONE UEM Architecture
• List the common Workspace ONE UEM Integration Components
• Outline the core components of Workspace ONE UEM
• Outline the benefits of implementing Directory Services Integration
• Summarize the benefits of implementing Certificate Authority Integration
• Describe the benefits of implementing Email SMTP Integration
• Describe the benefits of deploying VMware AirWatch® Secure Email Gateway™
• Explain the purposes of deploying VMware Unified Access Gateway™
• Describe the benefits of deploying VMware Tunnel™
• Summarize the functions of Content Gateway

5 Mobile Endpoint Enrollment and Management
• Outline UEM options
• Configure Workspace ONE UEM for Endpoint Management
• Enroll Mobile endpoints
• Describe the functions and benefits of the Apple Device Enrollment Program
• Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment

6 Windows 10 Onboarding
• Outline basic principles of Windows 10 Endpoint Onboarding
• Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods
• Outline the steps of configuring Cloud Windows 10 Auto Discover Service
• Summarize the steps of configuring Azure AD integration
• Use Office 365 applications for Windows 10 desktop enrollment

7 Explain Windows 10 Desktop Out-of-Box Enrollment macOS Onboarding
• Understand the prerequisites for macOS enrollment and onboarding
• Describe several macOS onboarding flows
• Prepare macOS endpoints of staging
• Outline the available user-driven macOS onboarding methods

8 Securing and Configuring Endpoints
• Summarize the comprehensive endpoint and console security features provided by the Workspace ONE
UEM Console
• Assess uses of administrative roles
• Examine the proper use of profiles and resources for endpoint management
• Explain Windows 10 policy management
• Outline product provisioning
• Configure compliance policies
• Manage endpoints with Workspace ONE UEM
• Use the Self-Service Portal to manage an endpoint

9 Application Access and Security
• Describe the functions and benefits of using application management capabilities in Workspace ONE UEM
• Summarize application management capabilities of Workspace ONE UEM
• Plan a public application management strategy
• Design an application security strategy
• Examine the Windows 10 Business Store Portals role in your application management strategy
• Deploy Win32 applications
• Summarize the benefits of using VMware Workspace ONE® SDK

10 Email Configurations
• Describe the benefits of managing email with Workspace ONE UEM
• Deploy managed email settings
• Evaluate email integration models
• Support the implementation of VMware AirWatch® Secure Email GatewayTM
• Integrate PowerShell
• Support Google Sync integration
• Evaluate email compliance policy strategies
• Describe the features and functionality of the Email Notification Service

11 Content and Resources Implementation
• Describe the benefits of performing Content Management with Workspace ONE UEM
• Summarize the functions and benefits of Workspace ONE Content application
• Evaluate the benefits of the Workspace ONE Content application
• Access content and repositories from the Workspace ONE Content application
• Support end user use of the personal content feature
• Implement a content management strategy that allows for access on endpoints
• Access internal repositories with the Content Gateway

12 Workspace ONE Intelligence and UEM Reporting
• Summarize the features and functionality of Workspace ONE Intelligence
• Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy
• Execute a report strategy
• Outline the steps of integrating Syslog with Workspace ONE UEM
• Weigh the benefits of a telecom management