Management Centre Europe (MCE)

Powerful Communication Techniques (Live Express)

Par Management Centre Europe (MCE)

Objectifs

Learning Objectives

  • Manage Your Image
  • Define and Leverage Your Communication Style
  • Utilize Effective Communication Skills
  • Listen Effectively
  • Identify and Remove the Roadblocks to EffectiveCommunication

A Closer Look at Communication

  • Identify and Remove the Roadblocks to EffectiveCommunication

Tools for Powerful Communication

  • Discuss the Role of Nonverbals in PowerfulCommunication
  • Practice Using the Know-Feel-Do Model to Have More PowerfulCommunication
  • Explain How to Positively Impact the Visual, Verbal, and Vocal Components of Communication

Programme

This short hands-on training programme is highly interactive with exercises. The programme will be led by an experienced facilitator with former management experience in international companies.

Programme Outline:

  • Understanding the complex interplay between speaker, audience, relationship, and context in the communication process
  • Determining root causes of miscommunications – and ways to neutralize them in the future
  • Identifying and removing roadblocks to effective communication
  • Tactics for beginning afresh after a communication misfire
  • Knowing your personal communication style – and nuancing it successfully for others
  • Explore the power of nonverbal cues as a crucial part of communication
  • Mastering the 3 V’s of nonverbal communication: Visual, Verbal and Vocal
  • Recognizing how differences in culture, gender, age and other factors contribute to communication
  • Avoiding loaded words and “hot-button” language
  • Exploring the Know-Feel-Do Model of communicating: crafting more effective messages by imagining how the recipient will take what you say