Management Centre Europe (MCE)

Leading in a Diverse and Inclusive Culture

Par Management Centre Europe (MCE)

Objectifs

After participating in this programme, you will grow your people management skills & competencies and be able to:

  • Recognize the issues and value of D&I at the personal, team, and organizational levels
  • Become a more inclusive leader by recognizing strengths and growth opportunities for yourself and for others
  • Communicate effectively and inclusively in a diverse environment
  • Articulate how operating from biases impacts innovation, productivity, and engagement
  • Analyze diversity and cultural competencies in the context of talent management
  • Harness the power of differences to boost team performance and collaboration
  • Manage disagreements, misunderstandings, and conflict

During the programme you will:

  • Network and learn from a diverse group of peers from different functions, industries and countries
  • Develop a personal action plan to implement back at work
  • Learn and practise your people management skills using case studies, real examples and role plays over 2 interactive days

Programme

Leading in a Diverse and Inclusive Culture is a 2-day hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Learning Objectives

  • Understand the Business Case for Diversity and Inclusion
  • Define Diversity and Inclusion and Describe Their Influence on Day-to-Day Interactions and Decision-Making Processes
  • Recognize the Manner in Which Culture Impacts Our Behaviors, Beliefs, Perceptions, and Responses to Others
  • Understand the Impact of Culture on the Way We Communicate, Build Relationships, and Lead Teams
  • Demonstrate the Ability to Engage in Difficult Conversations and Manage Conflict
  • Develop Cross-Cultural Competencies and Messaging Skills That Move Us to Commitment and Action
  • Develop a Personal Vision to Apply Seminar Learning That Embraces Diversity and Supports an Inclusive Environment

Programme Outline:

Introduction to Diversity and Inclusion

  • Establish a Common Language Through Definitions
  • Understand the Business Imperative for Diversity and Inclusion in the Workplace
  • Reflect on the Multidimensional, Multicultural Aspects of Individual Identity

Bridging Communication Differences

  • Identify Communication Style
  • Recognize Obstacles That May Hinder Communication
  • Apply Listening and Empathy to Bridge Differences
  • Understand and Recognize Microinequities
  • Initiate a Conversation with Someone Whose Difference You May Be Uncomfortable With

Leading a Successful Multicultural Team

  • Identify Strengths and Development Needs Using the Inclusive Leadership Assessment
  • Master the Art of Inclusive Meetings
  • Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together
  • Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career
  • Identify Leadership Challenges

Dialogue: Having Difficult Conversations

  • Use a Model to Hold Difficult Conversations
  • Identify Characteristics of Debate, Discussion, and Dialogue
  • Practice Dialogue in Conversations

Your Vision and Plan for an Inclusive Workplace

  • Review the Seminar’s Key Tools and Takeaways
  • Create an Inclusive Vision for Your Workplace
  • Build an Inclusive Leader Action Plan