IBM Case Manager Essentials (V5.3.2)
Par Global KnowledgeObjectifs
Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options
Programme
Introduction to IBM Case Manager
- Describe the uses of IBM Case Manager
- Identify components of IBM Case Manager
Create and process a case
- Identify a case
- List the components of a case type
- Describe the IBM Case Manager Client
- Add a case and process a work item
Review a case
- Search for a case
- Review a case
- Add annotations and comments to a case
- Split a case
Structure of a solution
- Describe IBM Case Manager solutions and their assets
- Identify IBM Case Manager environments
- Explore the IBM Case Manager Builder Step Designer
Add runtime tasks
- Add a custom task
- Add a quick task
IBM Case Manager integration options
- Identify IBM Case Manager integration options
Formations de la même catégories (5)
In this course, you will customize IBM Case Manager Client without using much code. In an IBM Case Manager system, you will create pages with custom layout and implement new actions by configuring buttons and menu items. You will use the Calendar widget to track case events and a Script Adapter widget to transform the data. You will learn how to wire two widgets together to establish communication, customize views for case properties including business objects, specify viewers for documents, and implement External Data Services to create dependent choice lists.
Ce cours de 3 jours explore les différentes options pour personnaliser et étendre les fonctionnalités d'IBM Case Manager y compris le développement de widgets.
This course is designed to show you how to migrate and deploy Case Manager solutions from development to preproduction and production. Participants use a system with two instances of IBM Case Manager to practice the skills that are required by solution builders and administrators to migrate and deploy solutions from one environment to another.
